TRAVELING VISA ASSISTANCE & GENERAL TERMS AND CONDITIONS

All Applicants who contract DC Global Company Limited must treat it as a separate legal cooperate entity

and must adhere to the company policy. An Arranged Travel Contract which DC Global Company

(hereinafter referred to as “the Company”) concludes with the Traveler/client shall be subject to these

General Terms and Conditions. Matters which are not provided for in these General Terms and

Conditions shall be governed by the laws, ordinances, regulations, and generally established practice. If

the Company has concluded a special agreement in writing not in violation of the law, ordinances, and

regulations and within the scope not unfavorable to the Traveler/client, that special agreement,

notwithstanding the provisions of the preceding Paragraph, shall prevail over the provisions of these

General Terms and Conditions.

 

Definition of Terms & Interpretations

An “Arranged Travel Contract” as stated in these General Terms and Conditions means a contract under

which the Company, commissioned by the Traveler/client, undertakes to make arrangements so that the

Traveler can receive services for visa Assistance, Travel documentations, Reservations, and Bookings etc

(hereinafter referred to as “Travel Services”) by acting as a representative, as an intermediary, as an

agent, etc., on behalf of the Traveler.

A” Procedure for Traveling/Going Abroad” as stated in these General Terms and Conditions means a

the process through which the Company undertakes to perform the Service referred to in the following ;

(1) Procedure for obtaining a passport, a visa, a reentry permit, and various certificates;

(2) Preparation of documents for embarkation/disembarkation procedure;

(3) Other business related to the preceding Items

DC Global Company Limited, recommends that you purchase tickets or make bookings only which can be

canceled prior to the issuance of a visa, except where it is a specific requirement stated as part of the

visa application.

These terms and conditions should be read in conjunction with the booking terms and conditions which

can be found in our notes section of our Website, Facebook, Twitter, an Instagram page which shall also

govern your use of the page and the services provided to you by DC Global Company Limited.

Application: means a form to be completed by an applicant requesting the provision of Travel

documentation Services and/or application for a visa from the Authority which is part of the

Immigration or Consular Office or government /statutory body submitted along with a passport

and supporting documents.Authority: Means the Immigration or Consular Office or Government or Statutory body.

Professional/ Administrative Fees or charges: Means payable by You for the Services purchased

in accordance with the DC Global Company direct and indirect cost in disbursing services types.

 

Services Terms and Conditions.

Non-Refundable Services: Means any Services which are not due as Refundable Services.

Refundable Services: This means those Services eligible for a refund.

Refund Eligibility Criteria: This means the criteria set out to be eligible for.

Services: Means any of the following: Visa or travel assistance services or consultancy, travel

documentation, Soccer Management, and Marketing, International Education/Study Abroad,

International Employment Offers, International tour, and other related travel services.

Services Terms and Conditions: Means the terms and conditions for the use of the payment

portal and provision of the Services.

Transaction Charges: Means any fees levied by a bank or financial institution upon processing a

valid refund request to Applicants which may vary from case to case.

“Us”: means DC Global Company Limited or any party acting on our implicit instructions (with

“Our” being construed accordingly).

“You” includes the person requesting the Services or any party acting on such person’s

instructions (and “Your” shall be construed accordingly).

Page: means our Facebook Page, the address of which is.

https://www.facebook.com/derry.cunnyingham.3 https://twitter.com/TravelVisa4,

https://www.instagram.com/dc.global_visatravel_agency/

Website: means our Website Page, the address of which is. https://www.dcglobalcompanylimited.com

Booking Terms and Conditions: means the terms and conditions of Service with DC Global Company

Limited

 

Service Provider:

The Traveling and visa assistance services described on this website are provided by DC Global Company

Limited.

Application of these terms and conditions

These terms and conditions together with the Booking Terms govern your use of the traveling

and visa application services provided by DC Global Company Limited, all visa applications you make, and all inquiries you make for advice or information concerning visas and

documentation. Each applicant of these services or visas hereby accepts and confirms that,

prior to submitting a visa application, they have read, understood and agreed to be bound by,

without limitation or qualification, all of these terms and conditions. No employee of DC Global

Company Limited has any authority whatsoever to change, amend, amplify or withdraw any or

all of these terms and conditions without prior written approval from DC Global Company

Limited.

 

Duty of Confidentiality

The Company shall not deliberately or unprofessionally disclose to another who is not offering any vital

service for DC Global Company in processing the applicant’s travel documentation assistance request, the

the information which it has come to know in performing the requested Service “Refer to Privacy policy’’

And if you are okay you can proceed with the process.

 

Arrangements Agent

In performing an Arranged Travel/visa assistance Contract, the Company may have another travel

agent, a person handling travel arrangements as a business, or any other auxiliary service within or

outside the company of operation.

NB: Sometimes, depending on the Services you wish to request, your order of Services is an offer to

purchase or receive services from either (a) the Company or (b) the government for whom we collect

payment and your information for and carry out the operation or service.

 

Using the Services

The Company shall provide an online application portal to support or assist the delivery of the

government’s visa application and / or travel documentation services to applicants as more fully described

on our website and other social media platforms.

The Company warrants that it has the right to provide the Services and will use all reasonable

professional skill and care in offering requested services within it operation. Because of the number of

sources from which the Company obtains the content for the Services and because of the nature of the

Internet, errors, and omissions do occur and the Company does not give any other warranties in that

respect.

The Company is continually seeking to improve the Services. The Company reserves the right, at its

discretion, to make changes to any part of the Services provided that it does not materially reduce their

content or functionality.Entry into Effect of ContractsApplication for a travel/visa Assistance Request

A Traveler who intends to conclude requested travel/visa assistance Contract with the Company must

Get a form or download the application form prescribed by the Company and submit it to the Company

together with the application fee (If Applicable), the amount of which shall be separately specified by the

Company.

Notwithstanding the provisions of the preceding Paragraph, a Traveler who intends to conclude a

Communicated Contract with the Company must notify the Company by contacting us and be willing to

give personal information and the contents of Travel/visa assistance Services which he/she intends to

request.

The Visa Application Service

DC Global Company Limited is responsible for scheduling appointments, receipt of visa applications for

travel and visa fees, submission of applications, collecting processed passports, and returning passports

back to visa applicants. We only offer visa application assistance if the land arrangement is booked through

 

Acceptance and Rejection of Visa Applications

The assessment of visa applications itself is not carried out by DC Global Company Limited and the grant

or refusal of visas is at the sole discretion of immigration or Embassy or Consular Office. The

Immigration or Consular Office reserve the right to ask for further documentation and information from

the visa applicant, and to refuse any visa application. The visa applicant must supply such further

documents and information if they wish their application to continue to be considered. In short; DC

Global Company Limited, the Travel Consult does not issue Visa or guarantee Visa approval

 

Fees Related to Visa Acquisition

The visa fees payable by you comprise the visa application fee for the visa, which we forward on

to the Immigration or Consular Office, and our professional or administrative fees.

Fees stated are only valid on the day that they are quoted or provided by us. If you decide to

make your application on a later date, the fees may change.

All costs of returning passports, visas, and documents to you are included in the final total fee

based on the information provided by you and the delivery methods selected by you.

 

TERMS OF PAYMENT

Please note that all requested services require a Non-refundable administrative service or professional

the fee which varies, Down Payment of 50% of the total service types; cost at the time of the request as

guarantee for our service before any service commences. Prices or charges would be bases on type of

services requested for, anticipated travel time, country traveling to, prevailing exchange rates and DC

Global Company Limited administrative / professional charges/fees.

Also, remaining full balance or 50% would have to be paid immediately after the requested services are

done or completed. Any Delayed balance payment could attract an interest of 5% of what is owes DC

Global Company Limited. Also all payment or arrears owes by the client would be paid before they

board any flight.

In the event that the client changes their service request to be offered any additional expenses that may

come with it would have to be borne by the client.

DC Global Company Limited administrative or Professional fees would have to be paid in full before any

type of service assistance would be rendered and is nonrefundable.

All fees must be received in full under the available payment options as cleared funds for the

application to be processed and finalized. Where applicable, if fees are paid by installment (or

other negotiable instrument) then the payment will not be considered to have been received

until such balance or negotiable instrument has cleared.

All fees are not refundable and may be retained by us on payment by you, even if you do not

make or proceed with a service procedure, and whether or not a visa is ultimately granted.

We accept payment through Bank Deposit, PayPal, or Transfers, Cash or Cheque, Debit card. As

of the moment we do not accept credit cards. Credit card payment is only accepted when

online booking is made through our website; www.dcglobalcompanylimited.com, subject to our

review and discretion. If you prefer to pay for your booking with a bank transfer, please contact

us further details. DC Global Company Limited, is not responsible for any changes in currency

exchange rates that might occur from the time of initial payment until a refund is made.

 

For Cash Payment Deposit through Banks

Ghana Company Account

Bank: ACCESS BANK

Account Type: Checking/ Current Account

Account Number: 0100228309351

Account Name: DERRY CUNHAM GLOBAL COMPANY LIMITED,

Bank: UBA BANK Account Type: Checking/ Current Account

Account Number: 1012382102503

Account Name: DERRY CUNHAM GLOBAL COMPANY LIMITED,

 

For PayPal

Since there is a waiting time to process PayPal payments, we require PayPal Payments at least

14 days at which time DC Global Company Limited would receive confirmation, issue receipt

before it commences any services. Signup for a free PayPal account and add your payment card

– Visa, MasterCard. By using PayPal, there will be an additional charge of 5% which is their

surcharge to your total amount due. Please add this additional charge when you pay using the

PayPal system. .

e.g., the total amount of Tour Package from DC Global Company Limited $1,000.00

Additional: 5% service charge or surcharge from PayPal 50.00

Total amount to be paid to DC Global Company Limited through PayPal

Please send payments to: dcglobalcompanylimited.gh@gmail.com $1,050.00

 

For Cheques

Cheques would be accepted as payment for local travelers. Payments made by cheques are not

considered “paid” until fully cleared by our bank and released for payment. Thus, we require

payment of Cheques confirmation to issue receipt before commencing any visa assistance

services and also after completion of that underlying service.

 

For Remittance from other Banks from other Countries

International bank transfer can be instantaneous, or it can take 5-7 business days. In some

cases, transfers will take even longer than this, however around a week is a fairly standard time

frame for many overseas transfers. Please take note that currency rates depends from one

bank to another and varies each day. Each bank has its own tariff and the pricing is subject to

change. Please check with your bank for the corresponding fees and remittance charges from

the Sending and the Receiving Banks. Please take note that DC Global Company Limited will

base the Client’s payment from the Actual Currency Deposit to the Bank of DC Global Company

Limited. Remittance Fees from the Sending and Receiving Bank would be borne by the Client.

International payments can be tricky. There is often confusion caused by use of multiple banks,

different methods, and sometimes additional fees so please check with your bank. It is only

upon receipt or confirmation of payment from DC Global Company Limited’ bank that

traveling and visa assistance services are confirmed. Direct Deposit

There are no card fees associated with this form of payment. Direct Deposits must be made 48 hours

prior to the due date to ensure funds are received in time.

 

General Obligation

DC Global Company Limited will process all traveling assistance requested services and visa

applications with reasonable care and skill and in accordance with all procedures prescribed by

Immigration or Consular Office from time to time. However, whilst we use reasonable care to check your

application form for obvious errors on the face of the form, we do not guarantee to detect errors with

your form, and we do not undertake to verify any information you provide, which you are responsible

for ensuring is accuracy.

Once you have sent us your application, be deemed to have accepted that we begin to provide

service immediately and as a result, you will not have the right to cancel.

 

Applicant’s Responsibility

It is the responsibility of all applicants to complete all applications forms truthfully, to provide correct

and accurate information and documentation, to ensure that they have the valid traveling

documentation requested for, valid passport, and on receipt of a visa to check the validity of the visa

issued to ensure that it covers the period of stay requested, the number of entries required, and the

completed travel requested documents respectively and that it is valid for the purpose of the trip.

Applicants are requested to submit/send photocopies of the supporting documents (not the originals)

unless originals are requested.

 

Processing Times

Visas and Travelling Documentation; The processing times for visa applications (including priority and

super-priority applications) are estimates only and DC Global Company Limited cannot be held

responsible for delays that arise which are out of DC Global Company Limited ‘s control and same apply

to some selective legal documents .

The processing of your application or these legal documents is subject to the procedures and timescales

of the Immigration or Consular Office, the statutory bodies in charge over which we have we mostly

have no control.

Advertising material may be included along with passports or other documents when they are

returned to the applicant. If you do not wish to receive any such advertising material, you

should notify DC Global Company Limited in advance at the time of submission of your visa

application. Changes to Procedures and Fees

Visas & Travelling Services: The procedures and fees of the Immigration or Consular Office for

the processing of visas and related services are outside the control of DC Global Company

Limited and subject to change without prior notice. DC Global Company Limited does not

accept responsibility for any changes in procedures or fees and reserves the right to pass on any

increased fees. NB: All visa fees and charges are non-refundable regardless of reasons except

the immigration or consular has such policies, of which such refund less the delivery cost would

be received by the applicant.

 

Cancellation

Subject to the following paragraph, if you commence a Travel/visa application process, including by

submitting an online application, you may be entitled to cancel your application before your visa

application is posted or otherwise forwarded by us to the Immigration or Consular Office or other

agencies or statutory body that offer support to the traveler’s requested travel services locally and

internationally.

If you commence a travel requested services or offer or documentation or visa application process, but

do not complete these application process, within 3 months of commencing the visa application process,

then your application shall be considered to be ended and we will retain all fees especially the visa fee

and administrative or professional charges/fees paid by you. We shall not be obliged to notify you of

this.

Your right above is the only cancellation right you have. Once you have submitted your application to us,

you will be taken to have agreed that we may immediately commence processing your application and

providing any requested services, and as a result you will not have any right to cancel. This is because,

you lose your right to cancel if you agree that we can start providing the services within the cancellation

period.

 

Flight Booking:

Assistance from DC Global Company Limited for Flight booking are governed and

determined by the terms and conditions of the Airline opted or purchased from not Our Company.

In most cases, airfares are fully non-refundable and non-transferable. Airline charges or part or full

cancellation fees may apply to your particular airfare. A Travel Consultant will help you wherever

possible within these terms and conditions.

 

Refund Policy of Received Payment:

Notice to all Travel, Clients or Visa Applicants:

It is important that you read this Refund Policy carefully. Certain services provided to Applicants

are provided directly by the Immigration or Consular Office or certain statutory organizations and shall be entirely non-refundable once an Application has been made. You should familiarize

yourself with the terms of this Refund Policy prior to paying or purchasing any services.

* Professional fees or Service Charges are non- refundable under any circumstance.

* All travel service request canceled may not be refundable when the processing of document has

begun.

* Where in an extreme case a service is a cancellable form the statutory body offering that service, then the

traveler is likely to receive the amount paid for the services less any cancellation fees or charges.

* If travel services are completed, traveler has the choice to proceed with the travel but is under strict

obligation to pay any balances accrued from the service process due them without any other options.

* Sometimes depending on the service type, refunds can be received but certain cancellation fees may

apply to the traveler or client, applicant and they would be obliged to pay to that.

*In case a traveling service cost is refundable, note that the time of receipt would solely be based on

the time the company received such a refund on the client’s behalf.

* Cancellations must be in writing and should be addressed to the consultant handling service.

*In the event where DC Global Company Limited defaults in the requested travel service such as

changes or cancellation been knowingly or unknowingly, our company is oblige to offer the equal or best

alternative to achieve the same service demand. Should client refuse, refund will be based on the

company’s discretion provided the cause is not DC Global Company’s nonperformance.

 

Refund Eligibility

*Where the company cancels an initially requested service which becomes impossible due to an

the outstanding situation that delays the process to complete the arrangement which is no fault of the

the company but DC Global Company is obliged to offers equal alternate for that service if available

at the period but, the applicant refuses that new offer when they can prove the alternative is

unfavorable for them.

* When it becomes impossible for DC Global to provide certain services which do not follow the

core mandate, principles, policy and legalities of the company or laws that governs it operations.* Where there is proof beyond reasonable doubt and which does not violate our company rules

that a failed process was no fault of the client but with solid proof that it the fault DC Global not

carrying out complete due process.

Note: In such instance above, the client or traveler would have to give the company 6 months to

make refunds if there are proofs that it made payment.

 

Liabilities

Loss or Damage to Passports and Other Travel Documents

DC Global Company Limited takes every reasonable precaution while handling a traveler, clients

or visa applicant’s passport & documents, and if due to any breach of contract or negligence on

the part of DC Global Company Limited, the visa applicant’s submitted passport or documents

are lost or damaged beyond a useable condition, then DC Global Company Limited will pay to

the traveler, clients or visa applicant the amount of any reasonable fees charged by the

government of the traveler’s, clients or visa applicant’s home country, for the replacement of

the lost or damaged passport or other documents through their normal replacement

procedure, and DC Global Company Limited will assist the traveler’s, client or visa applicant

with the same within its capacity. Such payments will be made by DC Global Company Limited

to the traveler, clients or visa applicant on the presentation of the payment receipt issued by

the government of their respective home country for the replacement of such lost or damaged

passport or documents.

 

Disclaimer – Please read carefully

Except for the refund or reimbursements of fees as stated in the Refund Policy, DC Global

Company Limited excludes its liability in connection with any visa applications, including liability

in or under contract, negligence, tort, statute or otherwise howsoever arising, and including

liability for any delay or failure of DC Global Company Limited in handling or processing visa

applications, loss of or delay to passports and other documents, delays involving visas and

immigration, and rejections of visa applications for any reason. And for the avoidance of doubt:

 

No Liability for Incorrect Information

DC Global Company Limited shall have no liability for loss, delays or non-issuance of any

application arising from or in connection with (to include but not restricted to) incomplete

application forms, incorrectly or falsely completed application forms, and inaccurate or

incomplete supporting documentation.No Liability for Events Not In Our Control

DC Global Company Limited shall not be considered to be in breach of contract or negligent or

otherwise liable in any way for any delay or failure of any application or loss, damage or delay

to any passport or other documents due to accident, theft, natural calamities (act of god) or

any other reason outside the control of, and not arising out of a willful default of DC Global

Company Limited, or for the loss or damage to any passport or other document after it has

been handed over to the visa applicant.

 

No Liability for Postal and Courier Service

DC Global Company Limited shall have no liability for any delays, or for loss of or damage to any

visa application, passport or other documents, caused by, or occurring whilst any application,

passport or document is in the possession of, any third party postal or courier service, including

transportation of visa applications, passport or other documents between DC Global Company

Limited and the Immigration or Consular Office or statutory body; and when being returned by

DC Global Company Limited to the traveler, client or visa applicant.

 

No Liability for Assessment of Visa Applications

DC Global Company Limited is not involved in the process of assessment of visa applications, or

their grant or refusal, and shall not be liable or responsible for any delay by the Immigration or

Consular Office in assessing, granting or refusing any visa application or for the grantor

rejection of any visa application.

 

No Liability for Wasted Costs and Expenses

DC Global Company Limited shall have no liability to any traveler, clients or visa applicant, or

any other person relying on or benefiting from any visa application, for any commitment, cost

or expenditure incurred in reliance on or anticipation of receiving a visa, traveling service

documentation, whether within a particular timescale or at all, including but not limited to

other travel and accommodation arrangements, and any other arrangements made.

 

Ticketing or Bookings

DC Global Company Limited recommends that you do not purchase tickets or make bookings

which cannot be canceled prior to the issuance of a visa, except where it is a specific

the requirement stated as part of the visa application, in which case open tickets should be

obtained.

 

General Exclusion of Loss and Damage

DC Global Company Limited shall have no liability (including in contract or for negligence) to

any traveler, client or visa applicant, or any other person relying on or benefiting from any visa

application, for any direct, indirect, punitive, incidental, special, consequential damages or any

damages whatsoever, including where caused by delay, misplacement, loss or damage of visa

applications, passports, and other documents.

 

General

 

Third-Party Rights

Nothing in these terms and conditions shall benefit or be enforceable by any person other than

the traveler, client or visa applicant, and it is not intended that a third party should have the

right to enforce any provision of these terms and conditions.

 

Changes to these terms

DC Global Company Limited, in its sole discretion, may change, amend, cancel or withdraw any

or all of these terms and conditions at any time without any prior notice.

 

Applicable Law

These terms and conditions, any traveling document, visa applications, and any disputes or

claims whatsoever relating to them shall be governed and construed in accordance with the

laws of the Republic of Ghana. Any claims or disputes arising in relation to the services provided

by DC Global Company Limited to the applicant shall be subject to the exclusive jurisdiction of

the courts in the Republic of Ghana.

 

Limitation on liability

The liability for the Company to you under these terms for any losses relating to or arising in connection

with Services provided to you under these terms and whether based on an action or claim in contract,

negligence, tort, misrepresentation (other than fraudulent misrepresentation) breach of statutory duty or

otherwise shall be limited to an amount equal to the Service Fees paid by you in connection with the

Services to which such claim relates.

DC Global Company Limited is Football management and Travel Consult and we work only with

government and legally registered organizations.

If you receive an offer asking for money that claims to be from DC Global Company Limited, do not

respond or send money unless you have received an official email from the company or paying into the

company’s named account or directly at the office.

Under no circumstances will DC Global Company Limited be liable or responsible for any loss, damages,

expenses or inconvenience resulting from unauthorized activities.

 

Site Copyright

The copyright on all original/custom artwork, maps, navigation elements, presentation methods, and

design elements included in our web sites is held exclusively by the company. Copyright on all

descriptive text is held by DC Global Company limited. Copyright on selected photographic images is

also held by the company.

Photographic images are reproduced with the permission of DC Global Company limited and the product

and/or service providers represented on the web site, or as shown where necessary to satisfy the copyright

obligations associated with their electronic reproduction.

Where joint copyright is held over proprietary text or images, DC Global Company limited reserves the

right to pursue all copyright infringements on behalf of the primary copyright holder. Where the copyright

for a photographic image is held exclusively by a third party under license, DC Global Company limited

reserves the right to vigorously protect the copyright of those images on behalf of the third party.

All HTML files used in DC Global Company limited web sites are declared to be proprietary software

products developed for use by DC Global Company limited only, and as such are subject to international

intellectual property conventions.

All custom graphics used are declared to be works of art created for use by DC Global Company limited

only, and as such are subject to international intellectual property conventions. Image files, HTML

documents, and text files are not to be relocated to another server, or duplicated for commercial purposes

without the express written permission of DC Global Company limited.

DC Global Company limited is a member of the Chamber Of Commerce, Company Partners and as such

exercises the right to reproduce images made available by these various organizations for the purpose of

generic and/or specific travel/football promotion.

Please contact us if you have any further queries about our security, privacy or data handling procedures

or refer to our privacy page.

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