Faq's

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Frequently Asked Questions

Click below for responses to frequently asked questions. Contact Dc Global for additional information.

Can I take my pet through the security checkpoint?

Please remove your pet from the carrying case and place the case through the X-ray machine. You should maintain control of your pet with a leash and remember to remove the leash when carrying your pet through the metal detector. Animal carriers will undergo a visual and/or physical inspection. Contact the airline to determine your airline's policy on traveling with pets before arriving at the airport.

How early should I arrive to the airport prior to my flights departure?

You are encouraged to contact your airline as times may vary depending on the airport and date of travel. In general, please allow time for parking/shuttle transportation, airline check-in, obtaining a boarding pass and going through the security screening process, which includes screening of your carry-on bag.

I forgot my identification; can I still proceed through security screening?

In the event you arrive at the airport without proper ID, because it is lost or at home, you may still be allowed to fly. By providing additional information, TSA has other ways to confirm your identity, like using publicly available databases, so you can reach your flight.

May I keep head coverings and other religious, cultural or ceremonial items on during screening?

Persons wearing head coverings, loose fitting or bulky garments may undergo additional security screening, which may include a pat-down. A pat-down will be conducted by a TSA officer of the same gender. If an alarm cannot be resolved through a pat-down, you may ask to remove the head covering in a private screening area.

Should I remove my body piercing?

Certain metal body piercings may cause the machines to alarm and a pat-down may be required. If additional screening is required, you may be asked to remove your body piercing in private as an alternative to the pat-down.

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